At Nayani & Co., every piece is crafted with precision and care. If you are not fully satisfied with your purchase, we’re here to help.

Eligibility

• Returns or exchanges are accepted within 7 days of delivery.

• The product must be unused, unworn, and in its original condition with all tags, certificates, and packaging intact.

• Custom-made, engraved, or personalized jewelry is not eligible for return or exchange.

Process

• To initiate a return or exchange, please contact us at [email] within 7 days of delivery.

• Once approved, the product must be shipped back securely.

• Return shipping charges are borne by the customer unless the item is damaged or incorrect.

Refunds

• Approved refunds will be processed within 7–10 business days after inspection.

• Refunds are issued to the original payment method.

Exclusions

• Items purchased during sales or promotions are non-returnable unless stated otherwise.

• Any damage caused after delivery will not be covered.